Harbor Freight Tool e-Commerce Platform
CHALLENGE
Turn a clumsy eCommerce platform with outdated technology and limited functionality into a manageable system with a customer friendly interface.
SOLUTION
Due to unique business processes and rules, the project required an open source solution that was highly modular, allowing for flexibility and growth.
METHOD
Developed an open source solution based on Magento Enterprise Shopping Cart.
RESULT
Ability to see inventory in real-time, reduced redundancy across the platform, allowed for data sharing and planning across departments and the ability to successfully service 75x more customers per month. Resulting in revenue growth of 400% in first 6 months.
LINK TO SITE
Harbor Freight Tools
Services Used
ADVISORY SERVICES
Decision Support
Business Unit Development
IT Restructuring
Human Capital
CLIENT SERVICES
Interactive
Branding / Design
Information Architecture
User Experience
Project Management
MARKETING
Online