How to integrate EasyAsk, a Natural Language Search engine to Magento Enterprise
We implemented a combined Magento Enterprise and EasyAsk solution for a national tool multi-channel retailer with a catalog of over 5,000 items.
“The e-commerce catalog was characterized by complex descriptions and terminology requiring a search product that intuitively knew what the visitor was looking for,” said Kevin Calloway, Managing Partner, IJHANA. “The EasyAsk natural language solution was easy to implement and dramatically expanded the search and navigation capabilities, helping the site convert customers faster.”
CHALLENGE
Turn a clumsy eCommerce platform with outdated technology and limited functionality into a manageable system with a customer friendly interface.
SOLUTION
Due to unique business processes and rules, the project required an open source solution that was highly modular, allowing for flexibility and growth.
METHOD
Developed an open source solution based on Magento Enterprise Shopping Cart.
RESULT
Ability to see inventory in real-time, reduced redundancy across the platform, allowed for data sharing and planning across departments and the ability to successfully service 75x more customers per month. Resulting in revenue growth of 400% in first 6 months.
LINK TO SITE
Services Used
ADVISORY SERVICES
- Decision Support
- Business Unit Development
- IT Restructuring
- Human Capital
CLIENT SERVICES
- Interactive
- Branding / Design
- Information Architecture
- User Experience
- Project Management
MARKETING
- Online
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NOTE: IJHANA is a Magento Silver Partner and a EasyAsk Development Partner.